Help and Support

We're here to help.

We hope you can find what you're looking for via the links below but if you have any questions, please contact us on 01525 850085.

Customer Service and Returns

Please read our return policy here.

To start a return, complete our sales order return form via the link below. Once submitted, a member of our service team will contact you within one working day with instructions on what to do next.

Once your item arrives back to us, we will inspect the unit and establish what action should be taken next. Throughout this process our service team will keep in touch with you regarding your item and sales order return (SOR).


Leisuretec Distribution Ltd

Unit L3, Cherrycourt Way, Leighton Buzzard, Bedfordshire, LU7 4UH

Start your return


Please browse our Frequency Asked Questions page created to get you quick and simple answers within the below topics:

  • Delivery and Shipping
  • Returns and Refunds
  • Orders
  • Products and Stock
  • Payment
  • Technical

Go to FAQs

Download the DPD App

Download the DPD app and gain access to loads of helpful features to enhance your delivery experience.

  • Enhanced parcel tracking with improved map, clear progress bar, driver profiles and add to Siri tracking
  • DPD and delivery push notifications updates to your phone

Download the app

Card Payments

We use Stripe to take your card payments online and on the phone with our sales team. Read more about Stripe and the card payments we accept here.

More information

We are here to help.

Our friendly and supportive technical sales team are here to answer your questions on audio, lighting and video and lend assistance to your upcoming projects. Contact us today on 01525 850085 or email us on to discuss your requirements.

Contact us today

What do our customers say?