Home   >   Help / Support

Help / Support

Whether you need product advice, help with an order, or need to return an item, we’re here to help. We aim to make working with Leisuretec as smooth, clear and reliable as possible. Please navigate the sections below and if you can't find what you're looking for, call us on 01525 850085.

multicolumns-item-image-1

General Enquiries

Contact us by phone, email or web chat. Our friendly team is here to help with anything you need. Our working hours at 08:30 to 17:00 Monday to Friday.

Contact us
multicolumns-item-image-2

Product Tech Support

Got a technical challenge or a project you need assistance with? Our experts are here to help. Contact us to discuss your sound, lighting and video requirements.

Speak to our experts
multicolumns-item-image-3

Delivery & Tracking

Have a question about your order or delivery? We can help with tracking, lead times, and urgent dispatch. Contact us on 01525 850085 or service@leisuretec.co.uk.

Contact us
multicolumns-item-image-4

Returns & Warranty

If something isn't right, please don't hesitate to let us know. Get in touch to report an issue, arrange a return or to get more information on our product warranties.

Start your return
multicolumns-item-image-1

General Enquiries

Contact us by phone, email or web chat. Our friendly team is here to help with anything you need. Our working hours at 08:30 to 17:00 Monday to Friday.

Contact us
multicolumns-item-image-2

Product Tech Support

Got a technical challenge or a project you need assistance with? Our experts are here to help. Contact us to discuss your sound, lighting and video requirements.

Speak to our experts
multicolumns-item-image-3

Delivery & Tracking

Have a question about your order or delivery? We can help with tracking, lead times, and urgent dispatch. Contact us on 01525 850085 or service@leisuretec.co.uk.

Contact us
multicolumns-item-image-4

Returns & Warranty

If something isn't right, please don't hesitate to let us know. Get in touch to report an issue, arrange a return or to get more information on our product warranties.

Start your return

Returns

To return an item, please complete our return request form so we can issue you an SOR (Sales Order Return) number. Once your return submission has been reviewed, a member of our team will contact you within one working day with an SOR number and instructions on what to do next. All returns must be authorised by our team before goods are sent back.

Before submitting your return, please ensure you have read our returns policy and have all the relevant information to hand, including your original order reference, a clear reason for return and as much relevant information as possible so we can support with your return as efficiently as possible.

Return address:

Service Department, Leisuretec Distribution Ltd, Unit L3, Cherrycourt Way, Leighton Buzzzard, Bedfordshire, LU7 4UH, UK

Read our Returns Policy here

Start your return

FAQs

Need quick answers? You might find what you're looking for on our Frequency Asked Questions page - covering everything from orders and shipping, to trade accounts and payments.

Go to FAQs

Latest from our blog

To the blog